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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Hatton

May 12, 2026

5  out of  5
rating by John Hatton
"Was able to reduce our overall insurance cost, staff were very attentive and helpful."
We responded:
"Thanks so much for the amazing review, John! We really appreciate your support here in Kerrville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Samantha Griffiths

May 6, 2026

5  out of  5
rating by Samantha Griffiths
"Agent was very helpful and not only provided a very competitive quote but took the time to talk through it and made changing companies a painless experience."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Justin Hamilton’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Stacy Wall

May 5, 2026

5  out of  5
rating by Stacy Wall
"Stephanie is excellent at customer service! Very thorough and happy to help! Highly recommend this agency!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alvaro Alba

May 4, 2026

5  out of  5
rating by Alvaro Alba
"Stephanie Trevino was very nice and helpful from the beginning. Answered all my questions. Helped me out step by step."
We responded:
"Thank you for taking the time to leave such a great review, Alvaro. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Catherine Raynor

March 26, 2026

5  out of  5
rating by Catherine Raynor
"Great service and quick too!!"
We responded:
"Catherine, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Justin Hamilton’s Team is just a call or email away!"
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Karen Cornehl

November 20, 2025

5  out of  5
rating by Karen Cornehl
"Such an easy office to work with and so helpful. Stephanie is very knowledgeable and friendly in assisting us with a business policy. We liked them so much we moved our personal policies to them as well. I would highly recommend giving them a call!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kasi Hennigan

February 25, 2025

5  out of  5
rating by Kasi Hennigan
"Justin Hamilton and his team at State Farm have been my go-to insurance agency for years, and I couldn't be happier with their service. From day one, Justin has gone above and beyond to ensure I have the best coverage at the most competitive rates. His communication is always clear, prompt, and professional, making the entire process effortless. What truly sets Justin apart is his genuine care for his clients. He takes the time to explain options, answer questions, and ensure I feel confident in my coverage. Whether it’s handling a claim or making policy adjustments, his office consistently delivers with efficiency and friendliness. Beyond the insurance side, Justin is a dedicated member of the community, always supporting local events and businesses. It’s reassuring to know that my insurance agent is not just a provider but also a neighbor who truly cares. I highly recommend Justin Hamilton’s State Farm agency to anyone looking for exceptional service, great rates, and an agent who treats you like family."
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Whitt Williams

January 17, 2025

5  out of  5
rating by Whitt Williams
"Stephanie was amazing help treats people right not trying hustle u for everything you have even helped me save money I always thought their slogan like a good neighbor state farm is there was just a saying like most business have but after going threw them I realized they really was there for me like a good neighbor"
We responded:
"Whitt, thank you for taking the time to share your experience! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Derek Lambert

November 25, 2024

5  out of  5
rating by Derek Lambert
"I worked with Stephanie and she was awesome, highly recommend her and this agency for any Insurance needs."
We responded:
"Derek, thank you for reviewing our office! We’re thrilled to know you had a positive experience with us! We look forward to continuing to support your insurance needs."
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Amanda Carmouche

November 18, 2024

5  out of  5
rating by Amanda Carmouche
"Let me start off by saying I am not the easiest person to deal with Priscilla at State Farm has been one of the most amazing people. She always takes my rudeness craziness or problems and somehow I always leave so happy a matter of fact everyone in that office has shown me so much kindness and I appreciate every single person in there especially you Priscilla thank you so much🙂"
We responded:
"Amanda, thank you for your review! I have a great team & glad you were able to experience that at our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marlena Powell

November 15, 2024

5  out of  5
rating by Marlena Powell
"Pricilla is always so professional and kind. gets my needs done within a timely manner!"
We responded:
"Marlena, thank you for the feedback. I'm glad to hear you are pleased with the service you received! We appreciate your business. "
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Marty Villarreal

October 22, 2024

5  out of  5
rating by Marty Villarreal
"Stephanie Trevino was very courteous and attentive to our needs. Pleasure to work with."
We responded:
"Marty, very glad to hear you had a great experience with our office! Thank you for your business and review!"
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Justin Alvarez

October 22, 2024

5  out of  5
rating by Justin Alvarez
"Stephanie was able to help my family with everything we needed with our home and auto insurance. Went in expecting to pay near our previous providers rates and left saving more than we expected. Amazing service from beginning to end."
We responded:
"Justin, awesome to hear about your experience in our office! Glad we were able to help you save! Thank you for trusting us with your family needs! "
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Randy Williams

October 1, 2024

5  out of  5
rating by Randy Williams
"Staff very knowledgeable and adaptable."
We responded:
"Randy, thank you for your 5 stars review and kind words!"
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May

September 30, 2024

5  out of  5
rating by May
"I really like using State Farm insurance for my car. I’ve been using the beacon to get my insurance lower and it went almost $40 down with Safe Driving. I feel like I am really saving with them and they are always here to answer any questions. Priscilla was my agent and she’s always very helpful! Thank You Priscilla 💕"
We responded:
"Hello May, thank you for your review. I'm glad you are seeing the savings with our Drive safe & save program. We appreciate your business & feedback!"
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Jennifer Morris

September 30, 2024

5  out of  5
rating by Jennifer Morris
"We've had insurance through Statefarm for years and love it. Their coverage is competitive and their rates are very reasonable and affordable! Priscilla has worked hard to make sure our family has the best coverage for all of our car, home, and life insurance needs! I definitely recommend this company to anyone looking for a great deal on great insurance!"
We responded:
"Hello Jennifer, so glad to hear that you are happy with State farm & appreciate your continued business! Thank you very much. "
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Victoria Rosenthal

September 30, 2024

5  out of  5
rating by Victoria Rosenthal
"Pricilla has been so helpful since moving to Kerrville. She answers so quickly and is so caring even beyond insurance itself."
We responded:
"Hello Victoria, I'm glad to hear you had a pleasant experience. Welcome to Texas! We appreciate your feedback."
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Benjamin Martinez

September 21, 2024

5  out of  5
rating by Benjamin Martinez
"Sandra was very helpful and was very responsive. if she didn't have the answer she found a way to get it. i would highly recommend!"
We responded:
"Thank you for your business, Mr. Martinez. Glad to hear Sandra was able to help you in an efficient manner. We appreciate you. Please let us know if we can help with anything else! "
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Deborah Patterson

September 18, 2024

5  out of  5
rating by Deborah Patterson
"Stephanie Trevino was the ultimate professional in exploring my homeowner's and automobile insurance policy options: courteous, diligent, and kind. Although we could not do business this year I am hoping in the future that we can. Bravo Mr. Hamilton, you have a real gem on your team."
We responded:
"Deborah, we greatly appreciate your kind words and your five-star review! We look forward to working with you in the future!"
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Christy Duarte

September 6, 2024

5  out of  5
rating by Christy Duarte
"The quote was less than anywhere else I could find. I am continuing to save every month with the drive safe option. Everyone there is super helpful and knowledgeable. Thank you State Farm!"
We responded:
"Hello Christy, thank you for your review. I'm glad you are seeing the savings with our Drive safe & save program. We appreciate your business."
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Joseph Hennigan

September 6, 2024

5  out of  5
rating by Joseph Hennigan
"Justin and his team have helped me in various capacities from primary home and auto to investment property polices. Sandra is fantastic and always on top of her game. I’ve found their rates to be competitive and service second to none."
We responded:
"Thank you for your kind words about Sandra and my team. We're thrilled to hear that you had a positive experience working with them. We will make sure to pass on your appreciation to everyone. If there's anything else we can do for you, please don't hesitate to reach out."
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Imelda Robinson

August 28, 2024

5  out of  5
rating by Imelda Robinson
"I have State Farm for many years,and I am happy with company, customer service is amazing. Priscilla Pena has always helped me even when I am out of town. I can always count on her..STATE FARM IS BLESS TO HAVE HER..THANKS."
We responded:
"Imelda, Thank you for taking the time to leave a review & for the kind words. We appreciate your continued business. "
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Karen Mosty

August 27, 2024

5  out of  5
rating by Karen Mosty
"I requested an online quote from State Farm, after getting a ridiculously inflated policy renewal from my current (now prior) auto insurance company. I got a personal email the next morning from Sandra Ramirez, was able to meet with her that morning, and after a pleasant hour I left with new auto and home policies at less than HALF the price! Sandra's knowledge and professionalism were exceeded only by her genuine care and kindness. I've honestly never had a better insurance experience. Highly, highly recommend this agency!"
We responded:
"Thank you for your wonderful review of Sandra and our business. We're glad we were able to help save you money. We're thrilled to hear that our services have made a positive impact on your finances. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help and appreciate your support!"
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Elim Morales

August 24, 2024

5  out of  5
rating by Elim Morales
"Always great customer service."
We responded:
"Elim, Thank you for your review. We appreciate your business. "
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Chad Coffey

August 21, 2024

5  out of  5
rating by Chad Coffey
"The Hamilton office was just outstanding. I worked with Stephanie in the office and she was very professional and responsive to my questions, concerns and needs. I have never had a better experience. Thank you all."
We responded:
"Chad, glad to learn you enjoyed working with Stephanie! We appreciate your business! Thank you for your post!"